A client made a claim for water damage to the insurance company of the water softener business we allege caused his house to flood. The insurance company told my client, in writing, the no one from the water softener business turned his water on, so they can’t be blamed for his water damage.

When I took the depositions of two representatives of the water softener business, they both admitted that they did turn the water on. They also admitted that they never told their insurance company that they didn’t turn the water on. If these people never told their insurance company that they didn’t turn the water on, then why would their insurance company say that?

If you have a claim for damages caused by someone else, it makes you wonder whether you can trust the other person’s insurance company to be honest with you.